Privacy Policy

This Privacy Policy explains how Ops Center (“Ops Center,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you use the Ops Center partner and referral portal at ops-center.io and related services (the “Service”). By using the Service, you agree to the practices described here.

1. Information we collect

We collect the following categories of information:

• Account information — name, email address, password (stored only as a salted hash), company, role, and partner code.
• Partner & referral data — referrals you submit, conversions, downline relationships, commission and payout details, and payout method information you provide.
• Usage data — pages visited, actions taken, device and browser type, IP address (which may be stored in hashed form), and timestamps, collected to operate and secure the Service.
• Cookies and similar technologies — used for authentication sessions and essential functionality. See “Cookies” below.
• Communications — messages you send to support and records of notifications we send you.

2. How we use your information

• To provide, maintain, and improve the Service;
• To administer the partner program, calculate commissions, and process payouts;
• To authenticate you and keep your account secure;
• To communicate with you about your account, referrals, and important updates;
• To detect, prevent, and address fraud, abuse, and security incidents;
• To comply with legal obligations.

3. How we share information

We do not sell your personal information. We share information only as needed to operate the Service:

• Service providers — vendors who process data on our behalf (e.g., hosting, database, email delivery, and payment or payout processing) under contractual confidentiality obligations.
• Within the partner network — limited information (such as a partner code or downline relationship) may be shown to an upline partner or administrator as required by the program.
• Legal and safety — when required by law, subpoena, or to protect the rights, property, or safety of Ops Center, our users, or others.
• Business transfers — in connection with a merger, acquisition, or sale of assets, subject to this Policy.

4. Cookies

We use strictly necessary cookies to keep you signed in and to secure your session. These are required for the Service to function. We do not use cookies to sell your data. You can control cookies through your browser settings, but disabling essential cookies may prevent you from signing in.

5. Data security

We use administrative, technical, and organizational measures designed to protect your information, including encryption in transit, hashed passwords, single-use and short-lived tokens for sensitive actions, and access controls. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data retention

We retain personal information for as long as your account is active and as needed to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. We retain commission and payout records as required for tax and accounting purposes.

7. Your rights

Depending on your location, you may have the right to access, correct, delete, or port your personal information, or to object to or restrict certain processing. Residents of the EU/UK (GDPR) and California (CCPA/CPRA), among others, may have additional rights. To exercise any right, contact us at privacy@ops-center.io. We will respond as required by applicable law.

8. International transfers

We may process and store information in countries other than your own. Where required, we use appropriate safeguards for cross-border transfers.

9. Children's privacy

The Service is intended for business users and is not directed to individuals under 18. We do not knowingly collect personal information from children.

10. Changes to this Policy

We may update this Privacy Policy from time to time. We will post the updated version with a new “Last updated” date and, where appropriate, notify you.

11. Contact us

Questions about this Policy or your information? Contact us at privacy@ops-center.io.